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3.3 | 196 Reviews

28 cu.ft. Smart wi-fi Enabled French Door Refrigerator

LG LFXS28968S

Features

  • 28 cu. ft. Capacity
  • PrintProof™ Finish
  • Door Cooling+
  • Slim SpacePlus® Ice System

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"
  • Energy Star Rated: Yes
  • Refrigerator Size: 27.7 (cu. ft.)
  • Fresh Food Capacity: 18.4 (cu. ft.)
  • Freezer Capacity: 9.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: Yes

See More

 
Image Feature

The Look You Love Without the Fuss.

Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.

Image Feature

One Size Fills All.

From pitchers to pint glasses, finally there's an ice and water dispenser that can handle just about any container you want to fill.

Image Feature

Ready to Serve, at Just the Right Temp.

This full-width, temperature-controlled drawer makes party preparations a snap. Store everything from deli platters to fruit trays at just the right temperature.

Image Feature

Store More.

Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.

Image Feature

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

The Look You Love Without the Fuss. Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.

One Size Fills All. From pitchers to pint glasses, finally there's an ice and water dispenser that can handle just about any container you want to fill.

Ready to Serve, at Just the Right Temp. This full-width, temperature-controlled drawer makes party preparations a snap. Store everything from deli platters to fruit trays at just the right temperature.

Store More. Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Features

  • 28 cu. ft. Capacity
  • PrintProof™ Finish
  • Door Cooling+
  • Slim SpacePlus® Ice System
  • ThinQ® Technology with ThinQ Care
CAPACITY
Freezer (cu.ft.) 9.3 cu.ft.
Refrigerator (cu.ft.) 18.6 cu.ft.
Total Capacity (cu.ft.) 27.9 cu.ft.
CONVENIENCE
Auto Closing Door Hinge Yes
Child Lock Yes
Display Type Membrane / White LED
Door Alarm Yes
LoDecibel™ Quiet Operation Yes
Temperature Controls Electronic/Digital
COOLING
Evaporator Yes
Fresh Air Filter Yes
Linear Compressor Yes
Multi-Air Flow™ System Yes
Smart Cooling® System Yes
Temperature Sensors 6
DIMENSIONS/CLEARANCES/WEIGHTS
Carton Dimensions (WxHxD) 38" x 73" x 39"
Counter Depth No
Depth (Total with Door Open) 48.63"
Depth with Handles 36.25"
Depth without Door 29.88"
Depth without Handles 33.75"
Height to Top of Case 68.5"
Height to Top of Door Hinge 69.75"
Installation Clearance Sides 1/8
Standard Depth Yes
Weight (Unit/Carton) 295 lbs. / 320 lbs.
Width 35.75"
Width (Door Open 90 with Handle) 44.25"
Width (Door Open 90 without Handle) 39.25"
ENERGY
Energy Consumption (kWh/Year) 726
ENERGY STAR® Qualified Yes
FREEZER
Divider Yes
Door Type Pull Drawer
Drawers 2-Tier Organization
DuraBase™ Solid Drawer Base Yes
Freezer Handle SmarPull™ Handle
Freezer Light LED Lighting
LIMITED WARRANTY
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
UPC 048231794862
MATERIALS AND FINISHES
All Available Colors PrintProof™ Stainless Steel PrintProof™ Black Stainless Steel
Back Flush & Metal Cover Over Mechanical Parts
Contour Door Yes
Handles Matching Commercial Handles
Hidden Hinges Yes
Surface Smooth
REFRIGERATOR
Cantilevered Shelves Yes
Crisper Bins 2 Humidity Crispers
Door Bin Construction 1 Piece (Clear)
Folding Shelf 1
Glide N' Serve™ Drawer Yes
No. of Bins 6 total (2 adjustable gallon sized)
No. of Shelves 4 Split (3 Fixed+1Folding)
Refrigerator Light Ceiling LED
Shelf Construction SpillProtector™ Tempered Glass
SUMMARY
Series LG
REFRIGERATOR THINQ® SMART FEATURES
SmartDiagnosis™ Yes
ThinQ® Smart Technology Yes
ThinQ Care™ Yes
Voice Activation Yes
wi-fi Enabled Yes
Works with Amazon Alexa, Google Assistant
TYPE
Type French 3-Door
WATER & ICE SYSTEM
Daily Ice Production (lbs) 3.5 lbs
Dispenser Light Yes
Dispenser Type Integrated Tall Ice & Water Dispenser
Ice & Water Dispenser Yes
Ice Storage Capacity (lbs) 2.5 + 4.0
Ice System Slim SpacePlus®
IcePlus™ Production (lbs) 3.8 lbs
Water Filter LT1000P

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 27.7 (cu. ft.)
  • Fresh Food Capacity: 18.4 (cu. ft.)
  • Freezer Capacity: 9.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: Yes

Specifications Sheet

Energy Guide

Owner's Manual English 11,194K 10/25/2023

Owner's Manual Spanish 11,216K 10/25/2023

Get Adobe Reader

* Documents require Adobe Reader.

LG Buy More Save More Rebate

Offer Expires: 11/30/2023 to 1/3/2024 Must be postmarked by: 4/3/2024

Receive up to a $500 rebate with purchase of 2 or more qualifying LG Appliances. Rebate form must be postmarked by 4/3/2024.

Poster Image

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Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.3 out of 5

52% of reviewers recommend this product.

1 Stars

Dont expect any help

NickyR 11/26/2023

Customer service provided no real help or attempt to solve the issue
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

2 Stars

Well known compressor issues

JLM107 11/26/2023

This is a very nice refridgerator - but given that these units have well documented compressor issues its hard to be very happy with the purchase. My compressor died after only 4 years of use. Ill give LG credit for the quick service to get the compressor replaced and back up and running but wouldnt it be great if the compressor design was reliable in the first place?
Originally posted on lg.com

No, I do not recommend this product

2 Stars

Tom KC 11/23/2023

We bought it a year ago. We didnt expect to have a repair done. Usually your products have a good reliability record. Frankly were disappointed.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Not good

Bits and Bops 11/22/2023

This unit broke down too early. I am unhappy and will never buy LG again
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

LG means Least Good

NickyR 11/21/2023

Terrible customer service and warranty coverage. Stay Away
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Good design fit a lot in freezer.

Conde 11/21/2023

Had a problem coolingcall lg and they sent the parts to my appliance repair lady and she was the best works great againty LG for helping get my fridge working again nice and cold
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Getting the run around on a LG - Lowes 5yr warrant

JH Palm Bay FL 11/16/2023

11/1/23 Alexis Presidential Liaison from LG sent our case over to Ordering Department for Assistance. 11/3/23 Ice again was melting Freezer not keeping up to Temp. Crystals were forming on Frozen food. 11/4/23 I sent Another text Freezer not working Warranty phone number LG was not helpful unable to talk to a person LG Alexis sent a picture of a full ice maker which was not my problem 11/4/23 Filed a Lowes Claim on Website as system would not allow for a repair service 11/8/23 I Tried several times via Lowes Warranty phone number finally I had to contact Lowes Assistance manager who contacted LG Warranty who gave him a repair shop JDC Appliance ref # RNN 231108024077 I waited until 11/23 for this repair shop to contact me. I called them They said they had my phone number but was not sent the Ref number with in their portal. 11/14/23 I called Lowes Assis Mgr again He contact LG again and was finally given LG service on 11/16/23. This is uncalled for
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Terrible

Tommy Joseph 11/15/2023

Customer service is non existent at LG. Never again will I buy an LG product
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

Awful refrigerator

Tom bak 11/8/2023

This thing is awful. It died 5 years after purchase. Need to beg LG to fix it and they only do because theres a class action lawsuit against them because of their faulty refrigerators. Stay away and buy a different brand.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Best storage space out of a refrigerator

Gmarie93 11/6/2023

I love that this fridge reminds me when I leave the door open
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Awful fridge/freezer

ldg1 11/1/2023

We have had so many issues with this fridge/freezer. The in-door ice maker leaks periodically for various reasons. The freezer failed completely once then failed partially a couple more times in the last 5 years. Yes it was all under warranty but I dont have faith that it will last much longer now that my warranty is about to lapse. I would call it a lemon but LG didnt think so because it was fixable.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Great when it works

Moe2023 10/27/2023

How weird is this - I receive an email from LG offering to enter in a drawing with a chance to win $500 for my opinion. It just so happened that my 4 year old 28 french door is now unrepairable. The first year saw a compressor replacement. Then peace in the valley for almost 3 years until about 2 months ago. Then one service tech after another replacing the compressor twice condenser twice evaporator once until it was determined unrepairable. Now waiting for a check from LG for only 50 of the initial cost of the fridge. Luckily I had an extended warranty with Jetson Appliance. They are picking up the other 50. Of course no reimbursement for the lost food inconvenience of being without a refrigerator for almost 2 months aggravation etc especially with having 3 children one infant. The funny thing is most people including multiple techs recommend the LG over any other brand. So I will throw the dice and stick with LG change the model to a side by side and see what happens. Definitely recommend an extended warranty. Lets see what my chances are of winning the drawing with this review.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Sad frustrated and disappointed

NolongerloveLG 10/26/2023

Only had for 5 years and the compressor stopped working. So disappointed in this company for not standing behind their product. Especially because they had a lawsuit against them for the same problem on earlier models. I feel really bad that I recommended this product to my friends and family doesnt matter how much I loved it if it doesnt run. For the money you have to pay you should get more than five years out of refrigerator.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

Worst Refrigerator

Cincinnati Here 10/22/2023

I had this for 3 years. Last year the compressor stopped working and I had to throw away over $300 meat and chees products. When I called the company they replaced the compressor at not cost to me. In the last 4 fours months refrigerator is no Colling as it should. The food does not last for more than a week and even products such as salsa and yogurt go bad before the expiration date. In the last 35 years this is the worst refrigerator I have purchased. I will never buy LG kitchen appliances again.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Horrible fridge

Rosebenn22 10/21/2023

Refrigerator died right after warranty was up. Not happy.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Buyer Beware

Tam1981 10/19/2023

I would give this unit and LG a negative score if this format allowed it. Weve had this unit in place for just over 4 years and the compressor is already shot. Because this unit is used to store office staff lunches LG will not honor its 5 year warranty on the compressor. I will personally nor will anyone on behalf of my organization EVER purchase another LG product of any kind again.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

I would not buy this again

Frustrated 23 10/19/2023

I bought this refrigerator 4 years ago and the repairman wa share 4 times. It cannot be repaired
Originally posted on lg.com

No, I do not recommend this product

3 Stars

Features of refrigerator is ok.

Liner compressors 10/17/2023

Bought about 3 or 4 years and already compressor broke down had so much food gone. Bad. Also left side vegetable drawer wheels broken. We r still waiting for replacement of drawer for which order is already placed in some times July when compressor was replaced but still waiting for replacement of drawer.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Tom urban 10/17/2023

Tom did a great job Very professional new his job well Great guy
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

I like when it beeps if you dont close the door s

Triplett 10/17/2023

We Willie like our new refrigerator. I even showed it off to people that come for a visit. I love knocking on the window to turn on the light.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Bad Compressor

LG Linear Compression 10/11/2023

Just found out that my LG French Door Fridge has a bad compressor after only 3 years. Needless to say this will be my last after reading the rest of the reviews.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

Compressor failure

Ckkk 10/9/2023

Compressor failed just over 5 years since purchased. LG promotes their linear compressor but never had a refrigerator with failure so early
Originally posted on lg.com

No, I do not recommend this product

Features

 

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Value

 
1 Stars

These refrigerators are trash

Tom2324 10/8/2023

LG produces the worst appliances. Im on my second dead fridge in only 8 years. If you want a refrigerator that will only last you 3-5 years and costs thousands of dollars then go ahead. But Ive learned my lesson and will never buy another LG product. If you dont believe me look up the class action lawsuit against them for their faulty refrigerators. Its not just my model its all of them. Garbage. And customer service wont cover the cost of the hundreds and hundreds of dollars worth of spoiled food that my family and I are left with. Awful.
Originally posted on lg.com

No, I do not recommend this product

Features

 

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Value

 
3 Stars

Noisy fridge

Shaun75 10/7/2023

I replaced a faulty compressor on the fridge I bought 5 years back. It was fine for a few days but now it has become noisy again. I would think twice before buying another LG refrigerator
Originally posted on lg.com

No, I do not recommend this product

2 Stars

Grea fridge when working

Tom730 10/3/2023

At five years both the compressoer has been replaced and the ice maker. Compressor was under warranty but I have yet to hear back from LG about my claim since filing with a customer service rep.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Defrost issues

Not fun 10/3/2023

After only 4 years we have a defrost error code that seem cant be fixed. LG has a hard time referring us to someone who can fix
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Value

 
1 Stars

DONT BUY. COOLING PERFORMANCE NON EXISTENCE

Sukru 10/2/2023

Six weeks ago I purchased this fridge from Best Buy store. It took 2 days to cool down to 42 degrees F with no food inside the refrigerator. Since then the refrigerator temperature never went below 41 degrees F at best even though the refrigerator is set to 33 F. Freezer is set to -4 F but the actual temperature staying around 5 F or warmer. I have 3 thermometers in the refrigerator monitoring temperatures. Cooling performance is non existence. LG support is telling me it takes time to cool down. I told them my food is spoiling too fast. Butter in the fridge door is too soft. DONT BUY. IT IS A PIECE OF JUNK
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Value

 
5 Stars

Marian Arakelian 9/30/2023

I bought my refrigerator 3 years ago. I have enjoyed it. A few months ago my ice maker stopped working. I called LG after trying to help me the employee decided to use my extended warranty. After repair man came and fixed the ice maker I told him refrigerator was always so quiet but now noisy. He checked the freezer and said the coprocessor needs to be changed. Im thankful my husband got us and extended warranty. I have had other brand refrigerators and never had this problem. I think quality control needs to be improved.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Beautiful

Berthy23 9/27/2023

I love my new refrigerator is beautiful and big
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Avoid Service Frustrations

JM42 9/26/2023

Refrigerator compressor went bad within 4 years of purchase. Have been waiting nearly a month for a warranty repair and customer support and the contracted service company have been no assistance in getting this fixed. Repair company arrived with part and no R134a refrigerant to fix it and havent returned in 2 weeks. No other service techs available within 100 miles or more. Very disappointed with LG.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great refrigerator

LG 2019 9/25/2023

I bought my refrigerator and I am very happy.. I would definitely recommend this product to everyone
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

Early repair needed

nelsj 9/24/2023

I have had it for 4 1/2 years and the compressor just went out. It was covered by the warranty the good news but I lost many dollars worth of fresh and frozen food the bad news. I contacted LG but there is no compensation for spoiled food. I am disappointed that it broke down so soon.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

I was a wonderful fridge when it worked.

kbur 8750 9/24/2023

We bought this beautiful fridge 1 1/2 years ago 2 weeks ago it started making a strange noise occasionally lasting a few minutes. I few days later we were awaken in the night with a noise that sounded like a chain saw going through our home It was the fridge it eventually died
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

Jeanise 9/24/2023

Dont make enough ice. Motor fan went bad after 8 months.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

3 Stars

Mediocre

Kigo 9/22/2023

Has it for a while. It reasonably well. Had compressor go out and threw away all food.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Unsatisfied

MsShamona Sanderd 9/21/2023

My refrigerator is under warranty as of September 5 2023.. they have been here trying to fix it over and over it was fix when they left then it stopped working again and still not fixed as of today September 21 20 23. Something needs to be done.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

I need improvement

I need improvement 9/20/2023

Your employee Juan is amazing but it takes long to get you all to come and take care of the issues with my refrigerator. Youll need to be more prompt to get to the need of people that are without a refrigerator for a month and a half.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Everything you want

Kng1 9/18/2023

We are happy with this refrigerator and would recommend LG to our friends.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Love the Window

Triplett 9/17/2023

We are throughly pleased with our new refrigerator. The grandchildren are loving the outside water and ice features
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Wonderful service

GrammaAnnie 9/12/2023

Your repair man was quick professional kind and honest. He shared warnings I needed to watch for. Our fridge is working well. I love my LG side by side. Thank you for hiring wonderful service personnel.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Wonderful service

Granny Annie 9/7/2023

Your technician was amazingprofessional friendly and quick. I appreciate his honesty in what to watch for and how to watch for other fridge problems. Then he left with a a great way to contact him with any questions or problems. Thank you LG for hiring exceptional service people.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

good service

Tonypueblo 9/5/2023

I bought my refrigerator 13 months ago. The cooling fan quit working. LG made good on the repair and didi not charge me for it. Outside of this issue I have enjoyed my refrigerator and other new L G appliances.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

This fridge makes me question lgs quality.

Bkpack 9/1/2023

Have had refrigerator for 5yrs now. 2 compressors and now a water leak from the ice tray area damaging my floor.... this has to be the worst fridge ever designed. Honestly I own 2 lG CX tvs and the quality here makes me wonder longevity for any of their products.
Originally posted on lg.com

No, I do not recommend this product

3 Stars

Overall Nice Refrigerator

JHCOLO 8/29/2023

We purchase unit in April of 2019. Everything worked well until the compressor went out in August 2023. LG did honor the replacement at 100 paid once you get past the difficulty going through the problem with customer service three different times. Scheduling for the replacement part was longer than expected but at the end of the experience LG did come through.
Originally posted on lg.com

No, I do not recommend this product

2 Stars

Not our favorite

Sarahmarr23 8/1/2023

Nothing is made like its intended to last more than a week. The ice maker seal is crap and so the ice is always clumped up in the dispenser. The door shelves are not durable at all. We have already broken one with two grown children at home. It is NOT print proof. The whole set always looks like garbage because we dont wipe it down every time we touch it.
Originally posted on lg.com

No, I do not recommend this product

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2 Stars

Just an ok fridge..broke too much..no support

Neal J 7/5/2023

We have had this refrigerator 5 or 6 years. In that amount of time the main computer has failed..the compressor has failed. Guaranteed 10 years they tell you but try to get it fixed. I have been waiting 3 months for a refund on the compressor. All I get from LG is roadblocks and promises but no action. I cannot recommend this fridge to ANYONE. The ice maker does not make enough ice space issue. It runs constantly. On the plus side it does keep things cold...until the compressor failed. Then I lost almost everything in the fridge and freezer. I am over 80 years of age. I need things to work just a bit longer then I wont care. Contact with their so called customer service is a joke. You get to talk to people in India or wherever...long wait and no results. I continue to try to work with them but it is frustrating.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Almost perfect

AstroJohn 6/27/2023

Almost everything is perfect - ice maker works as advertised and when the ice does clump a bit its easy to break it apart and all is well again. Temperature settings are on the money and the frig seems to be quite efficient. Only one issue weve found - shelf adjustability could be better - the shevles must be at the same position across the width of the refrigerator which makes some shelves to narrow for tall bottles. Also the shelf depth means a lot of food can be stored but its behind others so it can easily be overlooked.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Compressor Repair

Compressor replacement 6/26/2023

I bought this fridge in early 2019. In 2023 the compressor failed. LG repaired and the refrigerator and replaced the compressor at no charge to me. The fridge has functioned very well since the repair. I am very impressed LG. The process was cumbersome and took about 1 1/2 months to complete but well worth it
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great Fridge

TraVal 6/26/2023

Purchase this to replace a side by side. This is so much nicer and a lot more room.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Wonderful Refrigerater But..........

GmbIndy 5/31/2023

I have had this unit for several years. I functions well but the ice maker and dispenser has never worked right. We have had numerous service calls about the problem but it continues. the dispenser jams and I have to take it apart to make it work again. Hopefully they have preconfigured the unit for later models.
Originally posted on lg.com

Yes, I recommend this product

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