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Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (540) 989-7004 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

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Hands down the nicest and most knowledgeable team you will find. If you buy here you will never buy from a big box store again!

Google Icon Steve Pugh 12/2/2020

You just made our day. Thank you for leaving such a wonderful review!

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Ordered a special space saver dishwasher over the phone . I’ve had a hard time finding an 18” dishwasher! They surprised me how quickly it can be special ordered and installed. Very nice experience.

Google Icon Luana Hayth 12/9/2020

Thank you for taking time to share your experience with others.

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I have purchased 3 appliances from them and they were nothing short of excellent.  Their customer service is terrific.  My refrigerator came scratched from the manufacturer and they ordered a new door and came to replace it.  Prices are competitive with other places I've looked.

Yelp Icon Barbara F. 3/19/2021

We appreciate your business!

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Great family owned appliance store. Many USA made appliances are in stock (or can be ordered). Associates are knowledgeable and helpful. We have bought several different appliances from Austin's since moving here over 5 years ago. Austin's is our "go to" for appliances.

Google Icon Michelle C 4/11/2021

Thank you for your trust, your business and your praise.

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Great selection of appliances! The people are so nice, helpful and friendly! Highly recommend this place!

Google Icon Allan Wingfield 6/9/2020

Thank you for your trust, your business and your praise.

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We just purchased the KitchenAid "5 door" refrigerator. Love the frig and totally impressed with the service. We have purchased more appliances than I can count, never can I recall anyone educating me on the features, running the water through to flush the filter and lines, and totally setting everything up the way these men did. So nice to not have to spend the next hour reading the manual and figuring it all out. They also moved our old frig to the garage and hauled off the old garage frig, being very careful as if it was their refrigerators and their home. Highly recommend Austin's!

Facebook Icon Jackie Porter 4/19/2020

We appreciate your business!

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Tired of businesses and big box stores without style, grace, and knowledge of products? Then go to Austin’s. You will get the afore mentioned and someone who is skilled in fulfilling YOUR needs. I replaced my kitchen appliances and am very pleased. The execution and delivery was flawless. You owe it to yourself.Dennis P Traubert

Google Icon dennis traubert 2/26/2020

Thank you for your trust, your business and your praise.
- Tom Mitchell

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Always good

Google Icon Jeff Wendell 10/27/2019

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I was impressed with the service, time spent explaining the product I was interested in. No sales gimmicks, easy to talk to. This is our 3rd appliance from them. The installation guys were terrific. As a special note, we had a manufacture problem with one of the appliances, one call to them, immediate attention and follow up, great after sale service.

Facebook Icon Roger Jones 8/14/2019

Thank you for choosing to shop with us.

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As a K&B designer, I recommend all my customers visit Austin's. They are very knowledgeable and do not push what they WANT to sell for more $$$ but actually listen to the customers needs.

Google Icon Alyssa Lawrence 9/30/2019

Thank you Alyssa Lawrence!

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Great service, delivery and installation! Love my new washer/dryer. I highly recommend purchasing all your appliances from Austin's!

Facebook Icon Donna Martin 11/10/2019

Thanks for sharing your experience!

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Already a Austin's Appliance Center customer? If we've had the pleasure of you working with you already, we'd appreciate if you would take a moment to look us up on your favorite review site and tell us about your experience with Austin's Appliance Center.

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